RETURN AND EXCHANGE POLICY

Last Updated: 2/7/2022

Thank you for shopping at https://viralmediahub.com

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

 

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Viral Media Located at 6273 Mokattam CairoEG.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://viralmediahub.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

Services that are bought from the Physical Stores can be returned. All Items are eligible for return and would be processed if conditions are met.

REFUND POLICY

In order to be eligible for a refund, you have to return the product within 14 days of your purchase.

In order for the product to be eligible for a Refund, make sure these conditions are met:

  • Product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Self-Service Portal: https://viralmediahub.com/my-account/

You will be updated for their Return Status through their EMAIL and PHONE, provided that all contact information is recorded to us.

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